Hospitality Action was established in 1837 and has since offered vital assistance to all who work, or have worked within hospitality in the UK.

Supporting all roles - chefs, waiters, housekeepers, concierges, receptionists and kitchen porters. Supporting every sommelier, bartender, catering assistant, cooks and managers across the UK.

Regardless of where they work, hotels, restaurants, pubs, bars or cafés, schools, hospitals or event venues, Hospitality Action are there to give the help, advice and support needed whenever times get tough.

Whatever challenge - from physical illness or mental health issues to financial difficulty, family problems to addiction - Hospitality Action is here to get people back on their feet again. And when it’s no longer possible to work, Hospitality Action can help you prepare for the next phase of your life.

Whatever you do in hospitality, we’ve got you.

“Since the pandemic struck we’ve helped countless hospitality families put food on the table, pay their bills and care for their children. The outbreak of COVID-19 has seen a consistent demand for our services and we’re especially grateful to RoomRaccoon for reaching out to lend a helping hand.”

– Astrid Wears-Taylor, Fundraising & Events Director, Hospitality Action

John Mullen, RoomRaccoon’s UK Country Manager, says he is proud the company is doing their bit to help colleagues in the industry. “For us it was important to give something back and support other businesses through this difficult time. We have had a very successful 2020 and want to lend a hand to others who have found times hard.”

“Due to the nature of the industry, many people live at the hotel or guest house they work at – meaning they can find themselves without a job and a place to live at the same time. The industry has suffered more than most during the pandemic, I can’t think of a sector that has had to adapt and transform more,” says John.

“But the thing about the hospitality industry is that we just get up again - there is so much talent and dedication within the sector. RoomRaccoon is hoping to raise a considerable amount of money for Hospitality Action and are delighted to be doing our bit.”

Do you, as a hotelier, also want to look to the future and at the same time make a contribution to Hospitality Action? Request a free demo at RoomRaccoon now and see how you can automate the management of your property.